Homelessness

  • Refer all ED attendances where homelessness/risk of homelessness is a concern / contributory factor via safeguarding tab to CSP via blue cross / discharge summary
  • Consent is only required for any referral to tertiary services  - Please document on patients notes for Duty to Refer if consent is gained.
  • Patients requiring assistance with housing/ accommodation/ risk of homelessness. 

JR ONLY 0900-1700)

  • Refer to the Housing Options officer 
  • Katie Moore 

    Out of Hospital Project -  Housing Options Officer.  Oxfordshire Health and Hosted By Oxford City Council, Email: kmoore@oxford.gov.uk or katie.moore@ouh.nhs.uk Tel: 01865252675 

  • Refer to the Embedded Housing Worker/Connections Support

HGH ONLY (Mon-Fri 0900-1700)

Refer to the Embedded Housing Worker/Connections Support

JR and HGH (out of hours)

  • Oxford Street Population Outreach Team (Oxford SPOT)

    The Outreach Team responds to referrals from many partners in the city - from members of the public to local businesses to people themselves rough sleeping. Referrals are made through the national StreetLink 24/7 phoneline 0300 500 0914
  • Or via the StreetLink website www.streetlink.org.uk. The outreach team then works with the person to identify an accommodation plan that can help them move away from the streets.
  • Email : Outreach.Oxford@MUNGOS.ORG

If you are concerned about someone over the age of 18 that you have seen sleeping rough in England or Wales and NOT just in Oxford or surrounding localities, you can use this website - Streetlink to send an alert to StreetLink nationwide which will link in with their local authorities.

EPR Referral JR & HGH

  • Consent is required for any referral - Please document on patients notes for Duty to Refer
  • Go to "ADHOC" tab
  • Click on "All Items"
  • Scroll down to "Refer to Embedded Housing Worker" to access the referral document. 

SWEP (Severe Weather Emergency Protocol) temperature reaches sub zero overnight and extreme high Temperatures JR & HGH

  • The council activates its severe weather emergency protocol (SWEP) whenever the Met Office forecasts sub-zero overnight temperatures.
  • OxSpot engages intensively and daily with people experiencing rough sleeping in Oxford.
  • OxSPOT will allocate SWEP rooms to people during the day, giving them a named venue and telling them where and when they need to arrive.
  • People who have not been allocated a SWEP room in advance can present at O'Hanlon House between 11 pm and midnight.
  • Oxfords City Council’s Hot Weather SWEP activation is aligned with the graded approach of the UK Health Security Agency (UKHSA) Heat-Health Alert Service.  This alert service is provided in partnership with the Met Office from June - Sept. 

Other useful information

Shelter is a charity offering advice on homelessness, eviction, benefits, mortgage problems and budgeting. Shelter Thames Valley offers a wide range of help and advice on all housing and homelessness issues and has a team of advisers who may be able to help you with problems or work with other agencies who can. Saint Aldates Chambers, 109 Saint Aldate's, Oxford, Oxfordshire, OX1 1DS. 0344 515 1380

Age UK Oxfordshire is a service providing advice and support for those aged 55 and over. Local services are available in Banbury, Bicester and Kidlington. Good Neighbour Scheme, IT Courses, Friendship, Activities and Transport. A Drop-in Café at 17 White Lion Walk, Banbury and 112 Health, and Wellbeing Centre in Launton Road, Bicester 10am – 1pm.  0345 450 1276 (Community Information Network) www.ageuk.org.uk/oxfordshire

Veterans UK is a government agency provides support to enable transition from service to civilian life, bereavement support or respond to life events that present welfare needs. One to one advice and guidance is available. Support is available for Veterans, beneficiaries and dependants.  0808 191 42 18 www.gov.uk/government/organisations/veterans-uk

The Beacon Centre Banbury -is a drop in centre with help and advice for those who are Homelessness or poorly housed or experiencing Mental Health or substance abuse problems. Hot drinks and snacks are available for a small charge. Sleeping bags are also available. St Marys Centre, Horsefair, Banbury, OX16 0AA Open: Monday - Thursday 10am - 12.15pm. banburybeacon@hotmail.co.uk